Updated 486 Days ago

Bring back the ticket lines!

by George Sells in Going Out
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Can we just return to the days when people who wanted tickets to an event lined up outside the venue 12 hours in advance and waited?

This may seem like an archaic suggestion in a world where the internet is king, and everything can be done with the click of a mouse, but I have my reasons.

Scalpers, and, more notably, scalping agencies, are using the system to buy up all the tickets and line their pockets. The fan who just wants to see a game or concert is the one being screwed.

My example is the Mizzou-Illinois football game at the Edward Jones Dome. At 10:00 this morning, tickets were to go on sale at Ticketmaster.com. I was ready. I hit refresh just as the clock struck ten, and the screen flipped over to buying mode....and the game was already sold out. They said to keep trying. I did. They said to lower the number of tickets I was requesting. I did. (From 4 to 2) Still nothing.

Then suddenly, a ray of hope! I could go on Ticketmaster's Ticket Exchange to get some tix. That's where people who've already bought tickets can turn around and sell them. Amazingly tickets that were $35 at 10:00 were now $168 at 10:10. The same thing had happened at StubHub.com, where thousands of tickets instantly became available at inflated prices.

How does this happen? Every scalping agency invests in a bank of high speed computers which automatically flood the system when tickets go on sale. As a regular person, unless you have "win the lotto" type luck, you don't have a chance.

This is why I say, go back to the old way. It may be totally inefficient, and I'm sure the scalpers will send people out to stand in line. But at least the die hard fan has a shot at getting there first. Plus, if they put a limit on the tickets you can buy, the scalpers will have to pay their lackies a small fortune to get the same number of tickets.

If this sounds like sour grapes, so be it. I am a little pissed. If Missouri wants scalping to be legal, that's fine. But we need to find a way to level the playing field. Otherwise Ticket Brokers are going to set the prices, and only the wealthiest of fans will be in the stands. That's garbage!

  • I met my ex-husband camping out for Motley Crue tickets in front of a record store. I am a big fan of the old-fashioned way of getting tickets so the playing field is level. And besides- you get to meet some really interesting folks outside ticket venues in the wee hours of the morning. I agree- bring it back!
  • Offensive comment? Matthew Smith 486 Days ago
    I completely agree. Ticketmaster is a joke. Your suggestion is valid, but I think you could create an online registration system that better identifies "real" people versus scalpers. What annoys me the most is that Ticketmaster allows scalping from its site. That is a huge conflict of interest.
  • eBay, StubHub, etc... make me see red. I am 100% in agreement.
  • Promoters don't mind when scalpers buy large blocks of tickets because it alleviates much of their own risk. The promoter has the cash and it's now up to the scalper to unload the tickets. But it's a real pain when scalpers swoop in on events that will have no problem selling out. The ticket situation for live events has gotten way out of hand.
  • A little bird tells me you have some venue experience, Roger. Is there any chance venues will step in to do something about this? Can they? Would they even want to?
  • Most venues aren't promoters anymore. They just rent the place out and collect concession revenue and (perhaps) parking. So it would be up to the promoters. But mostly they don't care. Primarily because they don't really deal with the public. The complaints are directed at the venue and/or the third party ticketing outlets like Ticketmaster or Metrotix. Most concert-goers don't know to direct their complaints to the promoter. And if they do, it's by accident such as when the promoter also happens to own the venue.

    Scalper are like Michael Jordan in his prime...you can't stop them, you can only hope to contain them. There are things promoters/ticketing agencies can do to slow them down but they've seen virtually everything so they'll know how to beat it. And remember, you buy tickets for fun, they buy them for a living. So they will always find a way to outsmart you. It's their job.

    And, to add insult to injury, now the ticketing companies are starting to "scalp" the tickets. Personally, I'm not opposed to someone selling their tickets for a profit. People make money on things all the time. If you sell your house for a profit, nobody calls you a scalper. But I think it's incumbent upon the ticket companies and the promoters to do everything in their power to make sure that the consumer has the first shot at purchasing those tickets. Once those tickets are in the hands of a consumer, it's a free market. The problem is that they aren't landing in the hands of consumers.
  • Good topic George, and Great information rogerqbert, it all makes sense what you said. I actually had fun as a teen (growing up in L.A.) hanging out in the wee hours of the morning waiting in line for tickets. (my mom thought I was elsewhere, of course!) And agree with qbert, the consumer should have first dibs. But I don't think that will ever happen..
  • Bring back the lines!!!!!
    (as long as I dont have to stand in them)
  • There's only one way to stop this. Everyone needs to stop going to these events. If there is no demand for tickets, scalpers will have no need to jack the prices. Remember econamics class..... supply and demand.

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